FAQ’s

Thank you for your interest in CannaLUMA Heath & Wellness. Below are frequently asked questions and their answers. If you do not find your question here, call our customer service at 1-800-701-1272. We are happy to assist you.

What is a CannaLUMA Patient Member?

A Patient Member is an associate of the cooperative who is a California legally-qualified patient with a desire to obtain high quality medical marijuana and cannabis products from the cooperative in exchange for donations or payments made in order to reimburse the cooperative for the recovery of expenses and associated costs related to the production of medicine acquired by the Patient Member. In the simplest of explanations, a Patient Member is nothing more than a verified patron of the cooperative. While it is encouraged, there is no commitment to grow medicine for the collective and no volunteering necessary for consideration as a Patient Member. A Patient Member is a non voting class of membership.

How do I become a CannaLUMA Patient Member?

Membership consideration to CannaLUMA is only available to California legally-qualified patients and primary caregivers. To apply for membership, you may be pre-verified by completing our Membership Application. You will need:

1. A digital copy of your state card and/or original recommendation from a licenses physician
2. A digital copy of your valid and current California drivers license or identification card

A digital copy is a scanned copy or image/picture of the requested document in question. If you are unable to upload digital copies, documentation may also be submitted via fax to 800.701.1272.

Upon you first delivery visit, your original documents will be verified in entirety to complete Membership registration and acceptance by CannaLUMA. If for any reason there is a discrepancy in documentation, of any kind, no services will be rendered by the cooperative.

How can I receive CannaLUMA delivery services to my home?

California State Law allows a legally-qualified patient to designate a Primary Caregiver as their provider to obtain medical cannabis on their behalf. Local Petaluma patients seeking access to medical marijuana and cannabis products may elect to designate a qualified CannaLUMA Primary Caregiver Member as their agent for obtaining medicine and other natural cannabis remedies.

CannaLUMA offers an invaluable “In-Home Care Services” program which is a private connection portal for local patients seeking to connect with qualified caregivers for in-home services.

By designating a CannaLUMA qualified Primary Caregiver member as your agent, you can obtain quick relief when needed with the appropriate convenience and compassion we’ve all come to expect in this day and age of society. Caregivers can deliver directly to your primary residence or care facility. These are the only locations in which the caregivers is authorized to provide the delivery of services.

What is a CannaLUMA Operator Member?

An Operator Member is an associate of the cooperative who is a California legally-qualified patient who assists the cooperative by acting together towards the production, cultivation, transportation, and storage of medical marijuana and cannabis products for the benefit of patient members. Operator Members offer a helping hand to patient members who do not have the mobility or can not participate in the production of medical marijuana for their own health needs. Operator Members may recoup a portion of their expenses for production through patient member cost recovery and donation. In the simplest of explanations, an Operator Member, in addition to being a verified patron of the cooperative, is also a contributor to the cooperative and the collective effort to offer a safe, consistent and reliable source of quality medical marijuana in furtherance of cooperatives needs and promotion of member health and economic welfare. An Operator Member is a non voting class of membership.

How do I become a CannaLUMA Operator Member?

Membership consideration to CannaLUMA is only available to California legally-qualified patients and primary caregivers. To apply for membership, you may be pre-verified by completing our Membership Application. You will need:

1. A digital copy of your state card and/or original recommendation from a licenses physician
2. A digital copy of your valid and current California drivers license or identification card
3. A copy of your garden/grow plan detailing methods of production and processing.
4. A copy of your expense report detailing precise costs incurred.
5. A sample for examination purposes and lab testing of product quality.
6. Consent to oversight by the cooperative to ensure quality standards.

A digital copy is a scanned copy or image/picture of the requested document in question. If you are unable to upload digital copies, documentation may also be submitted viv fax (800.701.1272).

Upon you first operator consultation, your original documents will be verified in entirety to complete Membership registration and acceptance by CannaLUMA. If for any reason there is a discrepancy in documentation, of any kind, no products or services will be accepted by the cooperative.

How do I become a CannaLUMA Vendor?

CannaLUMA offers a variety of products from third party medical marijuana organizations. We currently stock products from Kiva Chocolate Confections as well as TetraLabs. If you feel you have a product that could benefit our patient members here at CannaLUMA Health & Wellness, we’d be interested in hearing why you believe your product is suitable for us. We only consider products of the highest standards in quality.

Important Note: As a true Not-For-Profit organization, our resources are finite. Taking on inventory of third party products is rare at CannaLUMA, although it’s difficult for us not to embrace products of true medicinal value or those on the cutting edge of medical advancement (Especially those products in the CBD arena for which we specialize).

Vendor requests may be emailed to us at vendors@cannaluma.org.

A copy of our state resellers license will only be furnished to verified vendors upon request.